Work

I specialize helping organizations to build and operate digital platforms, and draw upon a big toolkit. I pride myself on finding ways to serve users while accomodating organizations’ operational and technical capabilities.

Baylor Scott & White Health

Rigorously-benchmarked and -tested interaction design, to help the hospital system face the challenges of increasingly consumer-focused healthcare experiences

Houghton Mifflin Harcourt

Transforming the educational and publishing giant through reimagined digital operations and design